Payment Policy

Secure Sockets Layer (128-Bit SSL Security)

Serene Gulfs (serenegulfs.com) uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and card details, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

Payment Terms and Conditions

We accept the following payment methods:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay

All prices are listed in AUD. Please read our Shipping Policy for more information.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data to reduce payment card fraud.

Your Payment Information

Your card number is not accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details, and the last 4 digits of your card.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon in your web browser. Also, when accessing a secure server, the site address will show "HTTPS" in your browser.

We don't like it when someone gives away our personal information, and neither do you. That's why we don't rent, sell or share your personal information with anyone.

Our Privacy Policy details how your personal information is collected and how it may be used.

Contact Information

Store name: Serene Gulfs
Company Name: Priem Investments
Company Number: 88403254
Warehouse Address: 246 Miller Rd, Villawood NSW 2163, Australia
Company Address: Hogeweg 47, 4695HM, Sint-Maartensdijk, The Netherlands

Contact Form: Click Here
Email: info@serenegulfs.com
Phone number: +61 485 048 053

Customer Service Available Hours
Operating Hours (Monday to Friday): 9:00 AM to 6:00 PM (GMT+10:00, Australian Eastern Time)
Operating Hours (Saturday to Sunday): 10:00 AM to 4:00 PM (GMT+10:00, Australian Eastern Time)

We aim to respond to your inquiries within 24 hours.